If you disagree with the creditor on the eligibility of the receivable for debt collection, you must submit a complaint immediately. Complaints must always be made in writing to make the processing of the matter easier and quicker.
Please note the following before submitting a complaint:
- An undisputed receivable must be paid without delay.
- An unfounded complaint delays the debt collection process and increases the collection expenses that will be charged from you.
You can send a written complaint to us by using the form below.